Shipping & Delivery Policy – Bute Couture
Thanks for shopping with Bute Couture! We want your shipping experience to be as clear and hassle-free as possible, so here’s everything you need to know about how we get your handbags and tote bags to your door.
This policy covers all orders shipped within the United States.
Order Processing Time
Orders are processed within 1–2 business days.
Processing happens Monday through Friday.
Orders placed on Saturday, Sunday, or a public holiday will begin processing on the next business day.
Order Cut-Off Time
Daily cut-off: 5:00 PM (GMT-05:00) Eastern Time.
Orders placed before the cut-off may go into processing that same business day.
Orders placed after the cut-off will start processing the next business day.
Shipping Method & Transit Time
We ship via FedEx, UPS, and USPS.
Estimated transit time is 4–6 business days (Monday to Friday).
Total Estimated Delivery Time
Processing Time: 1–2 business days.
Transit Time: 4–6 business days.
Total Estimated Delivery Time: 5–8 business days.
Please keep in mind these are estimates, not guarantees — delivery can occasionally be affected by carrier delays, weather, or high shipping volume during busy seasons.
Shipping Charges
We offer free shipping on every order, with no minimum purchase required.
Delivery Address
Your order will be shipped to the address you provide at checkout, so please double-check that it’s accurate and complete before placing your order. Bute Couture isn’t responsible for delivery issues that result from incorrect or incomplete address information supplied by the customer.
Order Changes & Cancellations
Need to change or cancel your order? Reach out to us as soon as possible at support@butecouture.shop. Once your order has been processed or shipped, we may not be able to make changes or cancel it.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Tracking updates are typically available within 24–48 hours of dispatch.
Lost or Delayed Orders
If your package seems delayed or lost in transit, let us know at support@butecouture.shop. We’ll work directly with the carrier to help track it down and resolve the issue as quickly as we can.
Customer Support
For any questions or help with your order:
Bute Couture
Address: 901 E Union St, Morganton, NC 28655, United States
Phone: +1 (828) 475-0035
Email: support@butecouture.shop
Business Hours: Monday–Friday, 10:00 AM – 6:00 PM (Eastern Time)